FARI DESIGN

From emails to action

AI Operations Inbox for SMEs

Go to Final UI

Product Video

Inflow

Inflow is an AI-powered workspace for SMEs that helps operations teams turn incoming emails and documents into clear next steps by extracting key information and reducing the need to switch between tools.

Role

Product Designer (UX/UI)

Scope

UX Research · Product Strategy · Interaction Design · Prototyping . Design System . AI-Assisted Workflows

Tools

Figma . Figma Make . FigJam AI . Lovable . Uizard . Miro . Claude . Perplexity . Notion

Date

September - November 2025

The Problem

How might we help operations teams in SMEs turn incoming emails and documents into clear, trackable actions without manual effort or tool-switching?

Tool Overload

Switching between emails, documents, and task managers

Hidden Information

Important details buried in long email threads

Manual Work

Tasks created by hand, data copied repeatedly

Missed Follow-ups

Deadlines slip through without clear tracking

Here Is The Idea

An AI-powered operations inbox that understands incoming communication, extracts key information, and suggests next steps — so teams can move from input to action in one flow.

AI Analysis

Automatically reads and categorizes incoming emails

Smart Extraction

Pulls key data, dates, and requirements

Action Suggestions

Recommends next steps based on context

Unified Workflow

Connects emails, documents, and tasks

Research Insigths

To understand user behavior, I synthesized patterns from secondary research and AI-assisted analysis. The findings are indicative and were used to guide product decisions, rather than as precise quantitative data.

Opportunities

How Inflow solves them

Centralized workflow

Everything in one unified workspace

AI-powered extraction

Automated data capture and organization

Reduced cognitive load

Stay in flow, let AI handle the switching

Clear next actions

Always know what to do next

Better tracking

Never lose sight of important work

Pain Points

What users struggle with today

Information scattered

Data lives in emails, attachments, multiple tools

Manual data extraction

Copy-pasting wastes hours every week

Context switching

Constant app-hopping breaks focus

Lack of clarity

Hard to know what needs attention

Missed follow-ups

Important tasks slip through the cracks

User Persona

Two personas were created to represent key user groups and better understand their goals, motivations, and pain points throughout the process.

Sarah Müller

Operations Manager

Responsible for overseeing daily operations and ensuring tasks are completed on time.

Goals

Keep operations running smoothly

Ensure nothing is missed

Improve team efficiency

Pain Points

Important emails get lost

No clear ownership of tasks

Hard to track follow-ups

Needs

Clear overview of work

Structured workflows

Better visibility and tracking

Lukas Schneider

Finance & Admin Specialist

Handles invoices, documents, and communication with suppliers.

Goals

Process invoices quickly

Avoid mistakes

Keep documents organized

Pain Points

Manual data extraction from PDFs

Switching between tools

Missing payment deadlines

Needs

Automated data extraction

Centralized documents

Clear next steps

Competitive Analysis

Existing tools solve parts of the workflow, but not the full operational process. Email tools focus on communication, document platforms focus on storage, and automation tools often require complexity that SMEs cannot maintain. Inflow’s opportunity is to connect communication, documents, and action in one AI-supported workspace.

Design Decisions

Clear separation of work

Inbox handles incoming communication, while Tasks represent actions — helping users move from reading to doing.

Documents in context

Files are accessible in a dedicated section, but always linked to their related emails and tasks.

AI embedded in the workflow

AI appears directly where work happens (email view), supporting decisions without adding complexity.

Focused navigation

A minimal sidebar keeps the product simple and easy to navigate.

From information to action

The system is designed so every input leads to a clear next step.

Final UI

The final interface follows a clean, modern SaaS design focused on clarity and efficient decision-making. A clear visual hierarchy helps users quickly understand information and prioritize actions, while AI insights are intentionally separated from core user content to maintain trust and readability. Minimal distractions keep the experience focused, helping operations teams move from information to action efficiently.

Responsive Design

Live Prototype Demo

Product Walkthrough

Design System

A comprehensive design system for building consistent, accessible, and scalable interfaces for the ApplyAI job application assistant.

Color System

Primary

#0d4b3f

Sidebar Dark

#0a3d33

Sidebar Base

#14b8a6

Accent Primary

#0d9488

Accent Dark

Neutral

#f7f9fb

Background

fffff

Card Surface

F1F1F1

Border

Text

#1e293b

Primary

#64748b

Secondary

Typography

Heading 1 — 36px / Bold

Heading 2 — 24px / Medium

Body — 16px / Regular

Caption — 14px / Regular

Spacing System

8px base grid system

8px

0.5rem

16px

1rem

24px

1.5rem

32px

2rem

48px

3rem

Components

Sidebar

Buttons

Primary Button

Secondary Button

Elevation & Style

Border Radius

8px — Small

12px — Medium

16px — Large

Shadow Levels

Small

Medium

Large

Icons & Tags

Status Tags

Open

In Progress

Done

Priority Tags

High Priority

Medium Priority

Low Priority

See More

FARI DESIGN

From emails to action

AI Operations Inbox for SMEs

Go to Final UI

Product Video

Insert Your Design Here

applyai.app/dashboard

AI

ApplyAI

Dashboard

CVs

Jobs

Applications

Welcome back, Anna

3 active applications

Upload CV

CVs

12

Jobs analyzed

24

Average match

78%

Recent CVs

Marketing_Manager_CV.pdf

Updated 1d ago

Senior_Product_Manager.pdf

Updated 1d ago

Digital_Strategy_Lead.pdf

Updated 1d ago

Recent job analyses

Senior Marketing Manager

Analyzed 1d ago

82%

Product Marketing Lead

Analyzed 1d ago

76%

Growth Marketing Director

Analyzed 1d ago

71%

Macbook Air

Inflow

Inflow is an AI-powered workspace for SMEs that helps operations teams turn incoming emails and documents into clear next steps by extracting key information and reducing the need to switch between tools.

Role

Product Designer (UX/UI)

Scope

UX Research · Product Strategy · Interaction Design · Prototyping . Design System . AI-Assisted Workflows

Tools

Figma . Figma Make . FigJam AI . Lovable . Uizard . Miro . Claude . Perplexity . Notion

Date

September - November 2025

The Problem

How might we help operations teams in SMEs turn incoming emails and documents into clear, trackable actions without manual effort or tool-switching?

Tool Overload

Switching between emails, documents, and task managers

Hidden Information

Important details buried in long email threads

Manual Work

Tasks created by hand, data copied repeatedly

Missed Follow-ups

Deadlines slip through without clear tracking

Here Is The Idea

An AI-powered operations inbox that understands incoming communication, extracts key information, and suggests next steps — so teams can move from input to action in one flow.

AI Analysis

Automatically reads and categorizes incoming emails

Smart Extraction

Pulls key data, dates, and requirements

Action Suggestions

Recommends next steps based on context

Unified Workflow

Connects emails, documents, and tasks

Research Insigths

To understand user behavior, I synthesized patterns from secondary research and AI-assisted analysis. The findings are indicative and were used to guide product decisions, rather than as precise quantitative data.

Pain Points

What users struggle with today

Information scattered

Data lives in emails, attachments, multiple tools

Manual data extraction

Copy-pasting wastes hours every week

Context switching

Constant app-hopping breaks focus

Lack of clarity

Hard to know what needs attention

Missed follow-ups

Important tasks slip through the cracks

Opportunities

How Inflow solves them

Centralized workflow

Everything in one unified workspace

AI-powered extraction

Automated data capture and organization

Reduced cognitive load

Stay in flow, let AI handle the switching

Clear next actions

Always know what to do next

Better tracking

Never lose sight of important work

User Persona

Two personas were created to represent key user groups and better understand their goals, motivations, and pain points throughout the process.

Sarah Müller

Operations Manager

Responsible for overseeing daily operations and ensuring tasks are completed on time.

Goals

Keep operations running smoothly

Ensure nothing is missed

Improve team efficiency

Pain Points

Important emails get lost

No clear ownership of tasks

Hard to track follow-ups

Needs

Clear overview of work

Structured workflows

Better visibility and tracking

Lukas Schneider

Finance & Admin Specialist

Handles invoices, documents, and communication with suppliers.

Goals

Process invoices quickly

Avoid mistakes

Keep documents organized

Pain Points

Manual data extraction from PDFs

Switching between tools

Missing payment deadlines

Needs

Automated data extraction

Centralized documents

Clear next steps

Competitive Analysis

Existing tools solve parts of the workflow, but not the full operational process. Email tools focus on communication, document platforms focus on storage, and automation tools often require complexity that SMEs cannot maintain. Inflow’s opportunity is to connect communication, documents, and action in one AI-supported workspace.

Design Decisions

Clear separation of work

Inbox handles incoming communication, while Tasks represent actions — helping users move from reading to doing.

Documents in context

Files are accessible in a dedicated section, but always linked to their related emails and tasks.

AI embedded in the workflow

AI appears directly where work happens (email view), supporting decisions without adding complexity.

Focused navigation

A minimal sidebar keeps the product simple and easy to navigate.

From information to action

The system is designed so every input leads to a clear next step.

Final UI

The final interface follows a clean, modern SaaS design focused on clarity and efficient decision-making. A clear visual hierarchy helps users quickly understand information and prioritize actions, while AI insights are intentionally separated from core user content to maintain trust and readability. Minimal distractions keep the experience focused, helping operations teams move from information to action efficiently.

Responsive Design

Live Prototype Demo

Product Walkthrough

Design System

A comprehensive design system for building consistent, accessible, and scalable interfaces for the ApplyAI job application assistant.

Color System

Primary

#0d4b3f

Sidebar Dark

#0a3d33

Sidebar Base

#14b8a6

Accent Primary

#0d9488

Accent Dark

Neutral

#f7f9fb

Background

fffff

Card Surface

F1F1F1

Border

Text

#1e293b

Primary

#64748b

Secondary

Typography

Heading 1 — 36px / Bold

Heading 2 — 24px / Medium

Body — 16px / Regular

Caption — 14px / Regular

Spacing System

8px base grid system

8px

0.5rem

16px

1rem

24px

1.5rem

32px

2rem

48px

3rem

Components

Sidebar

Buttons

Primary Button

Secondary Button

Email Card

Supplier GmbH

Invoice #4821

Payment due by April 15

Input Fields

Search emails, tasks...

Text input

Task Card

Review contract renewal with Müller & Co.

Discuss renewal terms for Q2 2026 and negotiate pricing.

Mark Weber

May 5, 2026

Medium

Elevation & Style

Border Radius

8px — Small

12px — Medium

16px — Large

Shadow Levels

Small

Medium

Large

Icons & Tags

Icon System

Navigation Icons

Overview

Inbox

Tasks

Documents

Settings

Action Icons

Create Task

Assign

Reply

Search

AI

Status & Feedback Icons

Success

Warning

Info

Error

Tag / Label System

Status Tags

Open

In Progress

Done

Priority Tags

High Priority

Medium Priority

Low Priority

System Tags

AI Suggested

Needs Attention

Overdue

Has Attachment

Completed

See More